Return Policy


 ** Any Free Plus Shipping Items on our site do not qualify for refunds unless received damaged or broken and proof with an image sent to our customer support and verified.

** Any Custom Printed Items on our site do not qualify for a refund. However, you are welcome to cancel your order within 24 hours of placing your order by emailing our customer support.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you want to start the return process, you must fill out an RMA request here: Once we approve it we will provide instructions for shipping your items back.

If you do not complete an RMA request, you must use a trackable shipping method in order to assure we receive the items. We are not responsible for items sent without an RMA authorization if they are not shipped via a trackable shipping method.

If your confirmation email reflects the wrong address, please contact us prior to shipping. We are unable to change the shipping address once the item is shipped & are not liable if you entered the wrong address.

Please note: Non-defective items are subject to a 25% restocking fee.

Additional non-returnable items:

Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Ziggle & Co, 455 NE 5th Avenue, Suite D-206, Delray Beach, FL 33483


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product, you should mail your product to Ziggle & Co., 455 NE 5th Avenue, Suite D-206, Delray Beach, FL 33483.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $25, we require a trackable shipping service or purchasing shipping insurance in order to guarantee we received your item. If you do not use a trackable shipping method we are not responsible if your item is not received.